Artificial Intelligence (AI) is reshaping business operations, from network troubleshooting and cybersecurity to customer service and communications. As investment in AI reaches new heights, organizations must weigh its benefits against cost, environmental impact, ethical concerns, and implementation challenges.
The global system integrator World Wide Technology (WWT) recently hosted a tech talk with leaders from Cisco, Intel, and NetApp to discuss key considerations for adopting AI in business. They examined various AI investment options and outlined an effective AI investment strategy. This included ways to address the skills gap in AI, and tactics for incorporating security and sustainability into an AI strategy. Here are the key takeaways from that discussion.
Transforming Operations & Enhancing Security/Privacy With AI Investment
The impact of artificial intelligence on operational efficiency and security is significant, and its applications are diverse. Cisco leverages AI in security through predictive analytics and pattern recognition. This application of AI allows Cisco to identify potential cyber threats before they can cause harm proactively. By analyzing data patterns and detecting anomalies, Cisco’s AI-driven security approach enables faster response times and improved threat mitigation in networking.
NetApp focuses on AI’s ethical use and deployment to enhance security, particularly in protecting intellectual property (IP) and sensitive data. The company prohibits using public generative AI services within the internal network, having developed its own secure version. This ensures NetApp data, as well as that of its clients, remains protected.
“Looking at Twitter, Facebook, and Instagram, I fear that AI can be weaponized,” said Paras Kikani, senior director of solutions engineering at NetApp. “So, we have to be responsible and ensure that we’re not only implementing AI the right way but